Key Point: PDFXtra does not require registration, does not automatically collect device information, and automatically deletes your documents after processing.
Our Privacy Commitment
At PDFXtra, we understand that your documents often contain sensitive information. We've built our service with privacy as the foundation while providing powerful PDF tools.
No Accounts Needed
Use all our PDF tools without signing up or providing personal information.
No Hidden Tracking
We don't use cookies, fingerprinting, or other tracking methods.
Automatic Deletion
Your documents are automatically deleted within 1 hour of processing.
Quick Summary
- No registration required - Use our tools without creating an account
- No document storage - Your files are automatically deleted after processing
- No persistent tracking - We don't use cookies or other tracking technologies
- Secure processing - All document processing uses TLS encryption
1. Information We Don't Collect
PDFXtra is designed to minimize data collection:
- No personal information - We don't ask for or store names, emails, or other identifiers
- No document content analysis - We don't scan or analyze the content of your PDFs
- No usage profiles - We don't track which tools you use or how often
2. What We Do Log
For operational purposes only, we retain:
- Basic access logs (timestamp, IP address, browser type)
- Aggregate usage statistics (no individual user tracking)
- Error reports (to improve service quality)
These logs are automatically deleted after 30 days.
Transparency Note: Our server logs may temporarily contain your IP address, but we don't use this information to identify users or track behavior.
How We Process Your Documents
When you use PDFXtra to edit, convert, or process PDFs:
- Documents are processed on secure servers with TLS encryption
- All files are automatically deleted within 1 hour of processing
- We don't retain any copies of your original or processed documents
- No metadata is stored or analyzed beyond what's needed for processing
Security Measures
- All document transfers use HTTPS encryption
- Server processing occurs in isolated, temporary environments
- Regular security audits of our infrastructure
- Automatic file deletion after processing
For Sensitive Documents: For maximum privacy with sensitive documents, we recommend using our client-side only tools (marked with icon) when available.
Third-Party Services
PDFXtra uses minimal third-party services:
- Cloudflare: For CDN and DDoS protection (may see your IP address)
- Google Fonts: For typography (no tracking implemented)
- Font Awesome: For iconography (loaded locally, no tracking)
Subprocessors
We use these trusted providers for essential services:
- Amazon Web Services: Cloud infrastructure (all data deleted after processing)
- Sentry: Error monitoring (anonymous data only)
Your Privacy Rights
Even though we collect minimal data, you have rights:
- Right to Access: Request what little data we might have
- Right to Deletion: Ask us to delete any information
- Right to Object: Object to any processing
- Right to Portability: Request your data in machine-readable format
Exercising Your Rights
To exercise these rights, contact us at privacy@pdfxtra.com with:
- Your request type
- Approximate dates of service use
- Any identifying information you previously provided
We respond to all requests within 30 days.
Contact Our Privacy Team
For privacy-related questions or concerns:
Email: privacy@pdfxtra.com
(We typically respond within 2 business days)
Policy Changes
We may update this policy occasionally. Significant changes will be announced on our website. Your continued use of PDFXtra after changes constitutes acceptance.
Transparency Promise: If we ever need to change our data collection practices in ways that reduce your privacy, we'll give you clear notice and options.